Payments Relationship Manager
Payments
Operations
Job Description
Department: Payments
Job Type: Full-Time
Posted
May 2, 2022
About role
We are looking for a Payments Relationship Manager to join our team!
What you’ll do
In this role, you will join a small but growing team of energetic individuals whose main responsibility is to build and maintain relationships with Payment Service Providers.
WHAT ARE THE RESPONSIBILITIES?
Serve as the first point of contact for Payment Service Providers.
Actively assist with ongoing payments projects, researching and testing new products.
Actively look for new Payment Service Providers, profiling potential providers, initiating contact, and ensuring a smooth onboarding process.
Maintaining a database and ensuring payment provider information is kept up to date.
Identifying Payment trends and proactively responding to business needs.
Providing in-depth payment analysis to identify areas of improvement and accordingly make recommendations to ensure the best customer experience.
Maximize payment provider acceptance rates and report to management.
WHAT ARE THE REQUIREMENTS?
As a minimum, possess 3 years of previous work experience in online payments.
As a minimum, possess 2 years of PSP management experience with a gaming operator.
Has good knowledge of Non-EU markets.
Has advanced knowledge of Microsoft excel.
Can work under pressure.
Has an analytical mind and is attentive to detail.
Highly organized.
Good knowledge of PowerBI and SQL will be considered an asset.
Is an excellent communicator with strong negotiation skills.
Has an English proficiency level of a native speaker, both written and spoken?
WHAT SHOULD YOU EXPECT?
The informal atmosphere and family-like environment
Great Work-life balance
Teamwork and collaboration
A Safe work environment
Training & Personal development
Relocation package
Very attractive remuneration package
Fringe benefits